Delivery and returns

Delivery

We deliver anywhere in Saudi Arabia for a flat fee of SAR 25 per order.

We prepare your order and hand it to the courier within working days after payment is confirmed, and call your mobile to confirm the delivery time.

Prices and payment

Prices are in Saudi riyals and final, with no VAT added, as Sarayan is not currently registered for VAT.

Payment is secure and online through Moyasar, with mada, Visa, Mastercard or Apple Pay.

Returns and exchanges

You can ask to return a product within 7 days of receiving it if it is unused and in its original condition. Return shipping is at your cost unless the product is damaged or not what you ordered.

Each piece is handmade, so slight differences in pattern or shade are part of its character and are not a defect.

To request a return, message us on WhatsApp with your order number. We refund to the same payment method after receiving and checking the product.

Contact

For questions about your order, message us on WhatsApp at +966 57 938 5204 or email hello@sarayan.studio.